Arbor and ScholarPack Support

Expert Arbor support to help you get the most from your MIS.

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Important note:  ScholarPack will be discontinued in February 2026, with all schools transitioning to Arbor. We’ll continue to support ScholarPack users until then and provide expert guidance to ensure a smooth, hassle-free migration to Arbor.

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Arbor Accredited team on hand to guide your MIS users

Arbor is the UK’s fastest-growing cloud-based MIS, designed to make school management simpler and more efficient. 

Whether you need lightning-fast registers, easy census reporting, full exam management, seating plans, or behaviour tracking, Arbor has you covered. 

With support from an accredited Arbor team, you’ll receive guidance in the day-to-day use of the system and expert advice to help you streamline school administration, meet statutory requirements, improve communication with teachers and parents, and use Arbor as a powerful tool for Senior Leadership. 

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Arbor Support from School Business Services

 

“As one of the fastest growing MIS platforms, School Business Services is at the forefront of support and guidance for Arbor. From migration to day-to-day support, you can rely on our helpdesk.”

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Arbor Expertise and Support from School Business Services

Arbor expertise you can trust 

When you choose School Business Services to provide your MIS support, you’re getting so much more than a helpdesk.

Our high-level support team will provide you with hints, tips and best practice to get the most out of your MIS platform, including:

  • Guidance on statutory returns and end-of-year procedures 
  • Advice to achieve effective use of your system 
  • Fully managed system upgrades 
  • Extended service desk hours

 

Related Arbor and MIS Resources

Our Arbor support covers a wide range of essential MIS and finance functions, tailored to your specific requirements.

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Arbor Census Guidance

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Arbor Training

See what specific Arbor training we can offer at School Business Services.

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Arrange your Arbor Support today

Schedule a discovery call today to find out how SBS’s Arbor Service can support your needs and move your Trust forwards.

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Frequently asked questions

What is happening with ScholarPack?

Arbor is discontinuing ScholarPack and Integris MIS systems by February 2026 and transitioning all schools to Arbor MIS.

This decision follows feedback showing that most primary schools prefer Arbor due to its richer features and functionality. Arbor offers all the features of ScholarPack and Integris, plus additional tools like report scheduling, SMS and email integration, and more.

Can we still receive support with ScholarPack?

Yes, you can still receive support with ScholarPack through SBS.

SBS continues to offer expert MIS support, including assistance with ScholarPack, ensuring smooth operations while you plan your transition to another MIS system like Arbor. Our team is experienced in providing guidance, troubleshooting, and system management for ScholarPack users.

Can SBS help with our transition from ScholarPack to Arbor or another MIS provider?

Yes, we can assist with your transition from ScholarPack to Arbor or another MIS provider. Our team ensures a smooth transition with minimal disruption and data integrity. SBS is fully accredited to support major MIS systems, ensuring high-quality service.

What additional support does SBS provide?

SBS provides:

  • Guidance on statutory returns and end-of-year procedures
  • Fully managed system upgrades
  • Extended service desk hours
How do I arrange Arbor support?

You can contact SBS through their website to arrange support or training.

Fully accredited to support the following leading systems:

Arbor Accredited logo
Bromcom Accredited support logo
ScholarPack Accredited Support logo
SIMS Accredited Support logo